How to report a problem with a document or company detail
Open the document or your company page and select the tell-your-team button. Describe what looks wrong, and our team sees it on your company record and answers there.
On this page
If a paper or a company detail looks wrong, tell us from the page itself. Our team sees your note on your company record. On these buttons, "your team" means the Incorpify team.
Report a problem with a document
- Open the document in Documents.
- Select Something looks wrong — tell your team.
- Under What looks wrong?, describe it, for example a misspelled name, a wrong address or a missing page.
- Select Tell your team.
The paper then shows Your team has your note, with the date you sent it. When we answer, it shows Your team answered your note. You can have one open note per paper.
Report a problem with a company detail
- Select Company in the sidebar.
- On the Overview tab, select Something's wrong — tell your team.
- Add a note under What looks wrong? if you like.
- Select Send to your team.
While it's open, the page shows Your team has this request, with the date.
Notes can be up to 2,000 characters.
Other ways to reach us
For anything else, write to our team from Get help in the app. See How to ask our team a question in the app.

