I didn't get the text code for my phone
Check the number, then select Send a new code. If texts still don't arrive, choose Call me instead, or select Get help and our team can confirm your number by hand.
On this page
The phone code is sent by text message to your main number on the Address and phone step. If it doesn't arrive, try these in order.
Steps
- Check the number shown under Your main number. If it's wrong, select Use a different number and enter the right one.
- Select Send a new code and enter the code from the newest text.
- If texts don't come through, select Call me instead. We'll call you with the code.
- Still nothing? Select Code not coming through? Get help. You'll see "Sent. Our team will confirm your number and let you know."
Once confirmed, the panel shows Verified with how it was confirmed: by text, by phone call, or by our team.
Messages you might see
- "That code isn't right." The message shows how many tries are left.
- "That's 3 wrong tries, so the code no longer works. Send a new one."
- "That code has expired. Send a new one."
- Too many codes went to this number: try again later, or get help.
- "You've asked for too many codes today. Try again tomorrow, or get help."