I didn't get my email code

We email a 6-digit code to confirm your email when you sign up. The subject reads "is your Incorpify code", or "is your Incorpify sign-in code" if you already have an account.

Steps

1. Check your spam or junk folder.
2. Check the email address on the screen. It says "We sent a 6-digit code to" your email. If it's wrong, select Change email on the Account step, or sign up again with the right one.
3. Select No email? Send a new code. You'll see "We sent a new code to" your email, and "Only the newest code works."
4. Enter the newest code, plus your password if asked.

Messages you might see

• "That code isn't right. Check the email and try again." Check each digit.
• "That code no longer works. Send a new one." Select No email? Send a new code.
• "Too many wrong tries for that code. Send a new one."
• "You've asked for a lot of codes. Use the newest one we sent." Wait for it, and use the latest email.
• "This email is already confirmed. Sign in with your password." Go to Sign in.
• "That isn't the password this sign-up was made with." Sign up again with the password you want, and use the new code we email you.

Signing in doesn't need a code

Once your email is confirmed, you sign in with your email and password only. If you're asked for a code at sign-in, your email isn't confirmed yet.

Still nothing?

Contact us and tell us the email you signed up with.